right of withdrawal

Right of cancellation

You have the right to cancel this contract within fourteen days without giving a reason. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery).

To exercise your right of withdrawal, you must send us (sandiia UG (limited liability), (Kleine lange Hecke 8 69, 41564 Kaarst, Germany, email: kontakt@sandiia.de) a clear statement (e.g. a letter sent by post or an e-mail) about your decision to withdraw from this contract.If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of the In order to meet the cancellation deadline, it is sufficient for you to send the notification of exercising your right of cancellation before the cancellation period has expired.

The cancellation should be sent to:

sandiia UG (limited liability)
Kleine lange Hecke 8
41564 Kaarst
Germany
E-Mail: kontakt@sandiia.de

This address NOT for use the return of the goods.

Consequences of cancellation

If you cancel this contract, we will have all payments, which we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.


For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract.

The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Exclusion or premature expiry of the right of cancellation The right of cancellation does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.

General information
1) Please avoid damaging and contaminating the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.

2) Please do not send the goods back to us freight collect

3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

−End of cancellation policy−

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