Yes, we ship all over the world except the USA.

For shipping outside the EU, duties, taxes and fees apply. Unfortunately, we do not have any influence on this.

The delivery time within Germany is usually 1-3 working days after receipt of payment.

We send all packages insured and with tracking.

For orders that not collected and then returned to us, a charge of 12 euros will apply to cover the return postage fee and handling costs.

Yes! You can remove small stains with soap and warm water. The stretcher is otherwise washable at 30°C. Please always wash them separately and without fabric softener. The buckles should be closed and it is best to use a wash bag/net.

Yes. Our stretchers have been tested according to the European standard DIN EN 13209-2:2016-07.

You can find here an instruction manual for download.

As soon as your baby has reached the minimum weight of 4 kg. The bridge is infinitely adjustable. If your baby is particularly small (e.g. due to a premature birth), consult your midwife/pediatrician/carrying consultant to be on the safe side.

The fabric is a classic sling fabric and consists of 100% pure organic cotton. The fabric is extremely breathable, soft, durable and does not wrinkle excessively.

The band with the buckle is used to hold the shoulder straps together when using the carrier on your back. Check out here the instructions.

Nein, dies funktioniert nicht und sollte auch nicht gemacht werden, da es schädlich für die Hüfte deines Kindes sein kann. Zudem kann das Baby an Reizüberflutung leiden, weil es seinen Kopf nicht wegdrehen kann. Du kannst es aber auf dem Rücken tragen, sobald es von alleine sitzen kann.

Ja, Du kannst Dein Baby in der Trage stillen.

Yes, you can exchange the carrier 28 days after receipt.

Please follow our instructions behind this link:

https://sandiia.de/a/returns

Unfortunately, as a small company, we can't yet offer free return shipping, so you have to pay for it yourself. Please inform yourself at DHL, Hermes, DPD etc.